Privacy Policy

Privacy Policy

Effective Date: October 4, 2026
Last Updated: October 4, 2026

Planet Antibody LLC (“Company,” “we,” “us,” “our,” or “we”) operates the www.planetantibody.com website (the “Service”).

This Privacy Policy explains what information we collect, how we use it, and what rights you have. We are committed to transparency regarding our data practices and complying with applicable privacy laws including GDPR, CCPA, PIPEDA, and other regulations.

1. Information We Collect

1.1 Information You Provide Directly

When you use our Service, we may collect:

  • Contact Information: Name, email address, phone number
  • Account Information: Company name, job title, department
  • Communication Data: Messages you send through contact forms or email
  • Service Request Data: Information about quotation requests and service inquiries
  • Billing Information: Address, payment details (processed securely)

1.2 Information Collected Automatically

When you visit our Service, we automatically collect:

Usage Data:

  • IP address (may be used for location approximation)
  • Browser type and version
  • Operating system
  • Pages visited and content viewed
  • Time spent on pages
  • Referring URL and exit pages
  • Device identifiers and type
  • User interactions with content

Cookies and Tracking Technologies:

  • Session cookies (temporary, deleted when you close browser)
  • Persistent cookies (remain on your device)
  • Web beacons and pixel tags
  • Local storage data
  • Similar tracking technologies

1.3 Third-Party Data Collection

Google Ads & Marketing:

  • Google Ads collects data about your interactions for advertising purposes
  • This includes browsing behavior, clicks, and conversions
  • Remarketing cookies track your visits for targeted advertising
  • Google may combine this data with other information

Analytics:

  • Google Analytics collects usage statistics
  • Data includes page views, user flow, and engagement metrics
  • Firebase Analytics (if implemented) tracks app and web interaction

Other Third Parties:

  • Social media platforms (if you interact with our content)
  • External service providers for analytics and optimization
  • Advertising networks for campaign measurement

2. How We Use Your Information

2.1 Service Delivery

  • Responding to inquiries and quotation requests
  • Providing customer support
  • Processing transactions and payments
  • Maintaining and improving our Service
  • Notifying you about service changes

2.2 Marketing & Advertising (Requires Consent in EU/Canada)

  • Sending promotional emails (with consent)
  • Creating targeted advertising campaigns
  • Remarketing to previous visitors
  • A/B testing and optimization
  • Measuring advertising effectiveness

2.3 Analytics & Improvement

  • Analyzing usage patterns and trends
  • Understanding user behavior
  • Improving website performance
  • Detecting and preventing fraud
  • Ensuring service security and integrity

2.4 Legal & Compliance

  • Complying with legal obligations
  • Defending against legal claims
  • Protecting our rights and property
  • Enforcing terms of service

3. Third-Party Service Providers

We share data with the following third parties:

3.1 Advertising & Marketing

3.2 Data Processing

  • Hosting Providers: Server infrastructure
  • Payment Processors: Secure transaction processing
  • Email Services: Communication delivery
  • EU (GDPR): Based on consent and legitimate interests
  • California (CCPA): You have the right to opt-out
  • Canada (PIPEDA): Based on consent or business necessity

4. Cookies & Tracking Technologies

Essential Cookies:

  • Required for site functionality
  • Cannot be disabled
  • Examples: Session management, security

Analytics Cookies:

  • Track usage patterns
  • Help us improve the Service
  • Examples: Google Analytics cookies
  • Disabling: May limit our ability to understand your experience

Marketing Cookies:

  • Enable targeted advertising
  • Track ad effectiveness
  • Requires: Explicit consent (EU/Canada)
  • Opt-out: Cookie preferences or Google Ads Settings

Third-Party Cookies:

  • Set by partners (Google, social media, etc.)
  • Used for tracking and retargeting
  • Managed by respective third parties

You can control cookies through:

  1. Browser Settings: Configure cookie acceptance
  2. Cookie Consent Banner: Select preferences on first visit
  3. Google Ads Settings: https://adssettings.google.com
  4. Your Privacy Rights: Request deletion (see Section 7)

4.3 Do Not Track (DNT)

Some browsers offer DNT signals. We respect DNT preferences where technically feasible, but DNT standardization remains inconsistent across the web.

5. Data Retention

We retain personal data for:

  • Contact Information: Duration of business relationship + 7 years (legal requirement)
  • Marketing Data: Until you unsubscribe
  • Usage/Analytics Data: 25 months (Google Analytics default)
  • Cookies: Varies by type (session to 2 years)
  • Advertising Data: Used by Google per their retention policies
  • Legally Required Data: As required by law

You can request deletion anytime (see Section 7).

6. Data Security

  • We use industry-standard encryption (HTTPS/SSL)
  • Access is restricted to authorized personnel
  • We implement security measures to protect against unauthorized access
  • Important: No transmission method over the Internet is 100% secure
  • You are responsible for maintaining password confidentiality

7. Your Privacy Rights

7.1 GDPR Rights (EU Residents)

You have the right to:

  • Access: Request a copy of your personal data
  • Rectification: Correct inaccurate information
  • Erasure: Request deletion (“Right to be Forgotten”)
  • Portability: Receive data in portable format
  • Restrict Processing: Limit how we use your data
  • Object: Opt-out of processing (including marketing)
  • Withdraw Consent: Revoke consent at any time

How to Exercise: Contact info@planetantibody.com with “GDPR Request” in subject line

7.2 CCPA Rights (California Residents)

You have the right to:

  • Know: Request what personal information is collected
  • Delete: Request deletion of your data
  • Opt-Out: Opt-out of selling or sharing personal information
  • Non-Discrimination: We won’t discriminate for exercising rights

California Privacy Rights Opt-Out Link: [Implement: “Do Not Sell My Personal Information” link]

How to Exercise: Contact info@planetantibody.com with “CCPA Request” in subject line

7.3 PIPEDA Rights (Canadian Residents)

You have the right to:

  • Access: Request information we hold about you
  • Correct: Correct inaccurate information
  • Withdraw Consent: Withdraw consent for data use
  • Complain: File a complaint with Privacy Commissioner of Canada

How to Exercise: Contact info@planetantibody.com with “PIPEDA Request” in subject line

7.4 Response Times

We will respond to privacy requests within:

  • GDPR: 30 days
  • CCPA: 45 days
  • PIPEDA: 30 days

8. Children’s Privacy

Our Service is not intended for children under 13 (or higher minimum age in your jurisdiction). We do not knowingly collect information from children. If we learn we have collected data from a child, we will delete it promptly.

9. International Data Transfers

If you are in the EU or EEA:

  • Data may be transferred to the United States
  • We rely on appropriate safeguards (Standard Contractual Clauses)
  • Google processes data with adequacy determinations or safeguards
  • By using our Service, you consent to such transfers

10. External Links & Third-Party Services

Our Service may contain links to external websites. We are not responsible for their privacy practices. We recommend reviewing their privacy policies before providing information.

11. Marketing Communications

11.1 Email Marketing

  • Requires your consent (double opt-in)
  • You can unsubscribe anytime via email link
  • We will honor unsubscribe requests within 5 business days

11.2 Targeted Advertising

  • Based on user consent and legitimate interests
  • You can opt-out via Google Ads Settings
  • Remarketing can be disabled in browser settings

12. Contact Preferences

You can update your communication preferences by:

  • Clicking “unsubscribe” in marketing emails
  • Contacting us directly (see Section 14)
  • Managing cookie/tracking preferences

13. Changes to This Privacy Policy

We may update this policy to reflect:

  • Changes in our practices
  • New regulations or requirements
  • Service improvements

Notice of Changes:

  • We will post updates on this page
  • Update the “Effective Date” and “Last Updated” at the top
  • Significant changes may include email notification

You are responsible for reviewing this policy periodically. Continued use of our Service after changes indicates acceptance.

14. Contact Us

For Privacy Inquiries: Email: info@planetantibody.com
Subject Line: Include “Privacy Request” or specific request type (GDPR/CCPA/PIPEDA)

By Mail: Planet Antibody LLC
30 N Gould St Ste N
Sheridan, WY 82801
United States

Data Protection Officer: Available upon request

Response Time: We will acknowledge receipt within 2 business days and respond fully within the applicable timeframe.

15. Regional Privacy Notices

For EU/EEA Residents (GDPR)

  • You have the rights listed in Section 7.1
  • Our legal basis for processing includes consent and legitimate interests
  • You have the right to lodge a complaint with your supervisory authority

For California Residents (CCPA)

  • You have the rights listed in Section 7.2
  • We do not sell personal information to third parties (as defined by CCPA)
  • Sharing with Google Ads may constitute “sharing” under CCPA with opt-out rights

For Canadian Residents (PIPEDA)

  • You have the rights listed in Section 7.3
  • We collect data with your consent or where necessary for business purposes
  • Contact the Privacy Commissioner of Canada for complaints

Last Updated: October 4, 2026
Version: 2.0 (Ads-Ready)